FAQs

We are paid by the resorts, we do not charge a service fee.Many resorts have price parity, the cost is same whether you book through us, direct with the resort, or with an online booking engine.The difference between using a travel agent is that we help you plan a stress-free vacation without the hassle of going it alone..

With us, you get exceptional personal assistance before, during, and after your vacation.Budget is important and we strive to get your dream vacation within the budget you’ve set for it. There’s no pressure to go above and beyond what you’re comfortable with. You can’t enjoy your vacation when you’re stressed out about paying for it.We provide honest advice about all resorts and destinations to help you choose the perfect resort for you.You also benefit from our extensive personal connections which carry a certain gravitas when needing anything addressed. We have an easier time getting you perks (like getting your room upgraded)—it’s easier for us to get a “yes” because we work with them often.

No. We have access to all the same pricing for resorts as the online booking sites do and we can price-match online booking engine pricing when comparing apples to apples.In many cases, we can find discounts and other promotional offerings that are not offered to the general public.

Ideally you should set a budget and share it with us, so that we can give you a realistic, fun, and memorable itinerary for a price you are comfortable with.

No! The deposit requirements are set by the resorts and the tour operators we book through. Deposit rates vary based on the resort or package you select, and the time you are traveling.The deposit is made via Susan Peavey Travel directly with the resort or tour operator. At no time does Susan Peavey Travel ever charge your credit card. This way, you are assured that your deposit is applied directly to your vacation at the time of booking.Most vacation packages require that you pay the balance 45 days prior to your arrival. Again, that payment is made directly to the supplier.

All the costs in private tours are set according to destination and the facilities they wish to use in terms of transportation , hotels ,meals ,guides and sightseeings. A genral tour for Manali starts from 8k for a family